iOS & Android

How to set up Google Authenticator

Google Authenticator (2FA) is a dynamic password tool similar to SMS verification. Once enabled, it automatically generates a new verification code every 30 seconds. These codes can be used for security verification during login, withdrawals, and modifications to security settings.   For the protection of your account and assets, Tapbit strongly recommends that all users … Read more

How to Complete ID verification?

1. Why do you have to complete ID verification? ID authentication is to ensure that Tapbit complies with regulations governing the development of the digital asset industry and to reduce fraud, money laundering, scams, and terrorist financing cases. Tapbit has KYC authentication feature so that our customers can enjoy higher daily withdrawal limits. 2. How … Read more

How to Create a Live Stream – As a Streamer

Once your application to become a Streamer has been approved, please follow these steps to start a live stream from the Web Version of the official Tapbit website (https://www.tapbit.com/)   1. Click on the “Personal Center” in the top right corner and click on “Streamer dashboard“.   2. Click on “Schedule a Live” to proceed … Read more

How to Download the Tapbit APP?

Tapbit is available on both IOS and Android APPs. Tapbit allows users to trade anytime and from anywhere. This guide is set up as a  step by step guide on how to download the Tapbit APP.   Tapbit official APP download channels: Website: https://www.tapbit.com/ iOS: https://apps.apple.com/app/tapbit/id1610497530 Android: https://play.google.com/store/apps/details?id=com.tapbit.android   1. Download directly from the IOS … Read more

VIP Loyalty Points Redemption Guide

Tapbit VIP users will receive corresponding VIP loyalty points when they meet the conditions of contract trading and activeness. Points can be used to redeem VIP exclusive benefits such as and coupons.  Web Step 1. Click on Tapbit official website and hover the mouse over the personnel center icon to confirm your present VIP status. … Read more

How to Create a Live Stream – As a Streamer

Once your application to become a Streamer has been approved, please follow these steps to start a live stream from the Web Version of the official Tapbit website (https://www.tapbit.com/)   1. Click on the “Personal Center” in the top right corner and click on “Streamer dashboard“.   2. Click on “Schedule a Live” to proceed … Read more

General Questions And Answers

1. What if you lose your mobile phone and Google verification code? If you forget to back up your private key or QR code, please use your registered email address and then send the relevant information and materials to our official email – [email protected]. 1. Front of your photo ID card 2. Back of your photo ID … Read more

How to Set PIN Code?

PIN Codes are to ensure better account & fundamentally asserts increased protection. PIN Codes will always be required for withdrawal and spot trading. Please always remember your trading passwords and record them properly. 1. Set a PIN Code Please click on the ‘Security Center’ – ‘PIN Code’ and ‘Add’ and input a PIN Code, also … Read more

How to Set Two-Factor Authentication

1. Bind Email 1.1 Click [Personal Center] in the upper left hand corner of the home page to enter the account setting page and click [Security Center].   1.2 Click [Email] to bind the secure email step by step.   2. Google Authentication (2FA)  2.1 What is Google Authentication (2FA)? Google Authentication(2FA) is a dynamic … Read more