iOS & Android

Tapbit Anti-Money Laundering (AML) Compliance Notice

Dear Users, Tapbit has always placed the highest priority on security, compliance, and sustainable growth. In response to international compliance standards and regulatory requirements in various jurisdictions, we are continuously enhancing our Anti-Money Laundering (AML) and Counter-Terrorist Financing (CFT) systems. Tapbit is committed to preventing financial crime and enforcing strict anti-money laundering measures to safeguard … Read more

Security Alert: Risks Associated with Google Authenticator Cloud Backup

Dear Users, We have recently observed that some users lost access to their accounts due to enabling cloud backup for the Google Authenticator app. Please be aware that the cloud backup feature of Google Authenticator may pose security risks—especially if your phone or email account is lost or compromised, potentially resulting in losing access to … Read more

Urgent Notice Regarding Phishing Websites Impersonating Tapbit

Recently, phishing websites impersonating the official Tapbit platform have been discovered. These malicious sites attempt to steal user account information by mimicking the Tapbit website interface and prompting users to enter their login password, PIN code, or Google Authenticator (OTP) code. The stolen information is then used for account hijacking or unauthorized asset transfers. [Identified … Read more

Important Announcement on Paying Attention to Identifying Fake Tapbit APPs and Websites

Dear Tapbit users: We have recently received feedback from users and the general Tapbit community that some criminals and or fraudsters are currently building fake platforms to intimidate and induce users to perform asset conversion operations  in the name of so-called “official notices”. It is extremely fundamental that Tapbit reminds its users and or community … Read more

How to secure your cryptocurrency exchange account on Tapbit

In this tutorial, we will go over some of the security features that can help users secure their digital assets on Tapbit: Account Password PIN code Email verification Phone verification Google Authenticator   The process of setting up these measures starts at sign-up. If you don’t already have an account at Tapbit, you can visit … Read more

Tapbit sets up a “50 Million Contract Insurance Fund”

Dear Tapbit Users, In order to deal with emergencies and ensure the safety of user transactions, Tapbit has launched a “50 Million contract insurance fund”. Tapbit promises to fully compensate users for the losses caused by both pinning and downtime, due to the platform itself, and accordingly Tapbit will compensate all affected users, within 24 … Read more

Important Note: Be Aware of Fake Tapbit Links

Dear users, Recently, we have received reports from our users that they met some false links. Please keep in mind that “tapbit.com” is the only official domain of our platform; do not click on unidentified links and never give out your account password and verification code to others. In the meantime, please read the purpose … Read more

Common Scams in Cryptocurrency

In recent years, the number of cryptocurrency scams grow rapidly in the crypto world, and the ways of scammers defrauding cryptocurrency investors have evolved tremendously over time.   We have sorted out the most common fraud types that occurred frequently: Phishing SMS Malicious software Fake promotional activities on social media   Smishing (Spam Text Messaging) Smishing … Read more

Jurisdiction, regulations, licensing and practices

Security policy Tapbit values the work done by security researchers in improving the security of our products and service offerings. We are committed to working with this community to verify, reproduce, and respond to legitimate reported vulnerabilities.   Responsible Disclosure Guidelines We will investigate legitimate reports and make every effort to quickly correct any vulnerability. … Read more

Privacy Policy

1. The purpose of this Privacy Policy is to inform you and provide you with an understanding of how Tapbit Exchange(“Tapbit” or “we” or “us” or “our”) handles, collects, uses, discloses and deals with personal data about you (“User”) that you give us, that we receive through third parties or that is in our possession. … Read more