iOS & Android

Tapbit Security Incident

Dear Tapbit Users, Tapbit recently experienced a cyberattack, and our platform remains under urgent repair. We deeply regret the inconvenience caused and assure you that all verified user losses will be fully compensated. Key Updates: Compensation: A dedicated claims process will be announced soon. Verified losses will be credited directly to affected accounts. System Recovery: … Read more

Tapbit’s Commitment to Platform Security

Dear Users, Tapbit recently experienced a costly cyber attack by competitors, resulting in platform traffic surged by several hundredfold, which caused significant access difficulties and disruptions to our users. We sincerely apologize for the inconvenience! Currently, through our team’s efforts, all issues have been resolved, and you can trade normally on Tapbit with confidence. Simultaneously, … Read more

Platform System Issue Notification

Dear Tapbit Users, Recently, our platform experienced a DDOS attack initiated by competitors, causing some users to encounter abnormal market data displays and transaction disruptions. We sincerely apologize for the inconvenience this has caused and appreciate your patience and understanding. After thorough investigation and resolution by our technical team, all related issues have been successfully … Read more

Mandatory Update: Tapbit App Version Below 3.8.4 to Be Discontinued

Dear users, Starting from December 19, 2024, 12:00 (UTC), Tapbit App version 3.8.4 will remain the minimum supported version, and versions below 3.8.4 will no longer be accessible. Please update to version 3.8.4 from the app store to ensure uninterrupted access. What’s new with the latest version: Enhanced trading features Improved security measures Optimized performance … Read more

Announcement on the Maintenance of Tapbit USDT Perpetual System(2025-01-11)

Dear users,  To further optimize and enhance the USDT Perpetual trading experience, Tapbit will perform scheduled maintenance on the USDT Perpetual infrastructure. The service will be temporarily unavailable during this period. Start Time: 01:00 (UTC) on January 11, 2025 Estimated Duration: 1 hour We will release an official announcement after maintenance is complete. The exact … Read more

Risk Control Management Rules of Copy Trading Brushing

Dear Tapbit User, In order to prevent the negative impact of order brushing activities by copy traders on the platform’s trading environment, we will conduct regular reviews of copy trader accounts identified with order brushing risks. Based on the risk level, the following measures will be implemented:   For low-risk copy trader accounts: 1. For … Read more