iOS & Android

An Important Announcement Regarding Tapbit

Dear Tapbit users,   Right from the start, Tapbit placed security at the top of our priority list. Our commitment to that principle has never changed and will never change.    The last couple of days have been tough for our industry. FTX’s recent events have affected many people. The moment like this is painful … Read more

Handling of BTC Perpetual Contracts Price Error

Dear valued customers,   Our BTC futures prices are affected by liquid jitter, causing the liquidations of positions of certain users from 15:28 – 15:31 Feb 26, 2023 (UTC). Our team immediately responded and repaired the system once the error was found to minimize the impact. However, a few of our customers are still affected … Read more

Announcement on “Buy and Sell Crypto via Guardarian” Service will be Launched

Dear Tapbit users, To provide you with a better trading experience and enrich the currency purchase channels, after rigorous research, we will support the “Buy and Sell Crypto via Guardarian” service on December 22, 2022.  The details are as follows:  Service Provider Guardarian Supported Crypto USDT、BTC 、ETH、DAI Fiat to Sell DKK, SEK, PLN, ILS, AED, … Read more

Notice Regarding the Upcoming Ethereum Merge (2022-08-31)

Dear users,   Ethereum’s Proof-of-Work (PoW) chain will migrate to the Proof-of-Stake (PoS) chain upon hitting the Terminal Total Difficulty (TTD) value of 58750000000000000000000. The execution layer upgrade (Paris) is expected to take place between 2022-09-10 and 2022-09-20. Current estimation lies at the ETH mainnet block height of 15,540,293, or approximately at 2022-09-15 00:30 (UTC). … Read more

Tapbit KYC Upgrade Notice

Dear users, Tapbit will join Vasp and in order to cooperate with the request of Vasp, the KYC page now adds a required item: Date of birth. Notice: KYC has passed status users: If the date of birth is included in the information you submitted, the system will automatically recognize and add the date of … Read more

Tapbit Will Support the Cocos-BCX (COCOS) Token Swap & Rebranding Plan to COMBO (COMBO)

Dear users, Tapbit will support the Cocos-BCX (COCOS) token swap and rebranding plan to COMBO (COMBO). Timeline: At 2023-05-29 03:00 (UTC), Tapbit will delist all existing COCOSUSDT spot trading pairs and cancel all pending COCOS spot trade orders.  At 2023-05-29 03:30 (UTC), deposits and withdrawals of COCOS will be suspended. Please ensure that you leave … Read more

Security Reminder: Google Authenticator Cloud Sync Function

Dear users,   We would like to bring to your attention an important update regarding the Google Authenticator app. The latest update introduces a cloud sync feature that automatically synchronizes the Two-Factor Authentication (2FA) codes generated by Google Authenticator to your Google account. However, this functionality may pose a risk of losing access to your … Read more

Important Notice: Mercuryo Discontinuing Fiat Support for KES, ZAR, TZS, UGX, and INR

Dear Users,   We would like to inform you that Mercuryo will no longer support fiat currency transactions in KES, ZAR, TZS, UGX, and INR. While we understand that this may cause inconvenience, we have decided to focus on our core offerings to enhance your overall experience. Please note that ongoing transactions in these currencies … Read more

Tapbit x Decimal Collaboration Announcement

Dear users,   We are excited to announce our partnership with Decimal, an innovative token constructor platform that offers momental liquidity, NFT, SFT, and a DeFi swap system.   Decimal’s advanced features and unique token storage system will soon be integrated into the Tapbit platform, enhancing the trading experience for all our users. With the … Read more