iOS & Android

Security Reminder: Google Authenticator Cloud Sync Function

Dear users,   We would like to bring to your attention an important update regarding the Google Authenticator app. The latest update introduces a cloud sync feature that automatically synchronizes the Two-Factor Authentication (2FA) codes generated by Google Authenticator to your Google account. However, this functionality may pose a risk of losing access to your … Read more

Important Notice: Mercuryo Discontinuing Fiat Support for KES, ZAR, TZS, UGX, and INR

Dear Users,   We would like to inform you that Mercuryo will no longer support fiat currency transactions in KES, ZAR, TZS, UGX, and INR. While we understand that this may cause inconvenience, we have decided to focus on our core offerings to enhance your overall experience. Please note that ongoing transactions in these currencies … Read more

Tapbit x Decimal Collaboration Announcement

Dear users,   We are excited to announce our partnership with Decimal, an innovative token constructor platform that offers momental liquidity, NFT, SFT, and a DeFi swap system.   Decimal’s advanced features and unique token storage system will soon be integrated into the Tapbit platform, enhancing the trading experience for all our users. With the … Read more

Tapbit will Delist BABYDOGE Perpetual Contract

Dear users, Tapbit will delist the BABYDOGE/USDT perpetual contracts on 13 April, 2023 at 03:00 UTC, due to insufficient liquidity. Note: At 03:00 UTC on 13 April, 2023, any open order of the contract will be canceled,any open position will be auto-settled based on the mark price at 03:00 UTC on 13 April, 2023. If … Read more

Earn Service Maintenance Completed

Dear users,   We are pleased to announce that the maintenance for our Earn services has been successfully completed! You can now resume using the Earn features as usual.   This maintenance aims to enhance user experience, strengthen security measures, and provide you with more investment opportunities. We will continue to strive for excellence in … Read more

Temporary Suspension of USD Selling on Guardian

Dear users,   We would like to inform you that the ability to sell USD on Guardian is currently unavailable. This is a temporary suspension of the service, and we are working to restore it as soon as possible.   We apologize for any inconvenience this may cause and appreciate your patience . We will … Read more

Earn Service Maintenance Notice

Dear users,   In order to provide better service and optimize our system, we will be conducting an emergency maintenance for our Earn services. Here are the details:   Maintenance Time: June 16, 2023, from 06:30 to 08:30 am (UTC) Impact: During the specified timeframe, our Earn services will be temporarily suspended, and you will … Read more

Tapbit Forex & Commodities Trading Service Offline Notice

Dear Tapbit Users, Tapbit’s Forex and Commodities trading service will go offline on January 31, 2024, at 05:00 (UTC). The forex and commodities positions will automatically close, and all assets in the forex account will automatically transfer to the spot account. Our opening position will be suspended from January 27, 2024, 03:00(UTC), and only close … Read more